Privacy Policies
The following privacy policy describes how Hertoff (“we,” “us,” “our”) collects, uses, and shares information when you use our platform as a business. By accessing or using Hertoff, You automatically agree to the collection and usage of your information in accordance with this policy.
Types of Information We Collect
We collect the following types of information:
- Information from Businesses – When businesses request an app and start using our platform, we collect the following information:
- Location: The physical location of the business is to be shared with clients.
- Contact Information: Phone number and email for communication purposes.
- Company details: Company name and any other relevant information necessary for accuracy and proper operation and management.
- Information from Customers of Your Business – When customers make reservations for appointments through our platform, we collect the following information:
- Name: The name of the customer making a reservation for identification purposes.
- Phone Number: Contact number for easily managed communication purposes.
Note: As we are the bridge between the business and their customers, businesses take full responsibility for any Customer Data included in the dashboard, thus, the collection of such information should correspond with relevant laws and regulations, as well as business operation purposes.
How We Use Your Information
We use the information we collect for the following purposes:
Platform Management and Functionality: For maintaining our platform, including facilitating appointment management for businesses and customers.
Communication: For appointment-related communication with businesses and their customers, including confirmation, reminders, as well as updates.
Improvement of Platform Efficiency: For analyzing usage patterns, gathering feedback on platform operation to further improve features and user experience.
Marketing: With further consent, we might use the collected information for platform-related marketing purposes and relevant services maintenance.
Sharing of Information
We share collected information with third parties in the following explicit cases:
Appointment Reservations: Whenever a client reserves an appointment, their name and phone number are shared with the respective business to further facilitate appointment management.
Data Protection and Security
We take necessary security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, in accordance with relevant privacy principles and laws. This includes encryption, access controls, and regular security audits.
Your Rights
You have the right to access, correct, and/or delete your personal information with relevant in-platform regulations. If You have any questions or concerns regarding your privacy, or have further questions on how You can exercise your rights enshrined in this policy, please contact us using the information provided below.
Changes to the Privacy Policy
We may update our Privacy Policy from time to time. We will notify You on any changes via personalized message and by posting the new Privacy Policy on this page.
Contact Us
If You have any questions or/and concerns about this Privacy Policy, or if You wish to reach out for any reason related to your privacy or data protection, please contact us at support@hertoff.com.